Privacy Policy

Information we collect

We may collect contact information, shipping details, account and offer activity, order history, customer-support messages, fraud-prevention signals, and technical information needed to operate and secure the storefront. Your browser may also store cart and session information so the site can remember your selections and account state.

Payments are processed by Stripe. Truely Collectables does not receive or store your complete payment-card number.

How we use information

We use customer information to operate accounts, process purchases and offers, reserve inventory, collect payment, ship orders, provide tracking and support, prevent fraud and abuse, maintain transaction records, improve the storefront, and comply with legal and payment-processor requirements.

Service providers and disclosures

We share information only as reasonably needed with service providers that support payment processing, database and hosting services, email, fraud prevention, shipping, tracking, customer support, and inventory or marketplace synchronization. We may also disclose information when required by law, to protect customers or the store, or in connection with a business transfer.

We do not sell customer personal information to advertisers.

Cookies and local storage

The storefront uses browser cookies, local storage, and similar technologies for essential features such as account sessions, security, checkout state, and shopping-cart persistence. Blocking those features may prevent parts of the site from working correctly.

Retention and security

We keep information for as long as reasonably needed for orders, accounting, fraud prevention, disputes, support, and legal obligations. We use administrative, technical, and organizational safeguards, but no online system can guarantee absolute security.

Your choices

You may contact us to request access to, correction of, or deletion of personal information where applicable. Some transaction, tax, security, and dispute records may need to be retained even after an account is closed or a deletion request is made.

Children

This storefront is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Policy updates

We may update this policy as the storefront, service providers, or legal requirements change. The date above identifies the current version.

Contact

Privacy questions and requests may be sent to sales@truelycollectables.com.